Free Shipping Over $89
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    Ladies plus velvet thick high-top casual sneakers

    $32.99 $64.99
    0 sold
    Color
    Size
    Qty

    Upper material：Suede
    popular elements ：Shallow mouth, wedge heel, color matching
    Toe shape：Round head
    height of heel ：Middle heel (3-5CM)

    Shipping

    1. Shipping methods and Delivery time

    You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel. The total time it takes to receive your order is described below:

    The total time is the sum of the processing time and the shipping time.

    Processing time = the time between when you place an order and when we ship it;

    Shipping time = the time between when your order has been shipped and delivered to you;

    The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.

    2. Shipping destinations

    • We ship worldwide

    3. Process time

    If you place your order before 4 pm, we will start processing it on the same day excluding the back order. And your parcel will be sent out within 2-5 business days.

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    4.Shipping time-number days

    • Standard Shipping (12-22 business days after shipped)
    • Express Shipping（5-8 business days after shipped)
    • Shipping time might vary depending on location, shipment method and other factors.

    5.Shipping Fee:

    • Standard Shipping, Orders 0-0.701kg will be charged for $6.99
    • Standard Shipping, Orders 0.701-1.001kg will be charged for $8.99
    • Standard Shipping, Orders 1.001-1.301kg will be charged for $10.99
    • Standard Shipping, Orders 1.301-1.601kg will be charged for $12.99
    • Standard Shipping, Orders 1.601-1.801kg will be charged for $14.99
    • Standard Shipping, Orders 1.801-2.001kg will be charged for $16.99
    • Standard Shipping, Orders 2.001-2.301kg will be charged for $18.99
    • Standard Shipping, Orders 2.301-2.601kg will be charged for $20.99
    • Standard Shipping, Orders 2.601-2.801 will be charged for $22.99

    6. Free Shipping

    • Free shipping Over Order $89
    • Free shipping destination：worldwide

    7. Shipping Note

    • The estimated delivery time (does not include weekends or public holidays) is from the date that your parcel was shipped.
    • Your parcel will be shipped with the most suitable carrier depends on size and weight. Parcels will be delivered at working days and working hours, please offer an available address where someone can accept it as a signature may be required.
    • Once your parcel arrived in your country, it will be passed to an internal postal service according to standard delivery procedures.

    8. For Undelivered Solution

    • Parcels may take longer to arrive due to an invalid address, customs clearance procedures or other causes which cannot be foreseen or avoided such as war, flood, typhoon, storm, earthquake, severe weather conditions, then delivery will be postponed. In the event of such delays, a proper solution will be worked out by Coendy to decrease your losses.
    • For Expedited Shipping Service, if the package does not arrive or is signed by others, please contact us within 1 months of shipment. Our representative of customer service will get back to you to offer a solution within 24-48 hours, overdue requests may not be processed.

    Note：Dear customers,due to the current situation of global virus, the orders you purchased would be delay a little bit, please be patient. Thanks for yourunderstanding.

    Q:How long is your shipping time?
    A:This depends on where you are located. The shipping time to US is about 7-15 working days and to other areas is about 10-20 working days.

    Q:Where is my order now?
    A:To track your order, please go to
    https://www.17track.net/en
    Enter your tracking number and you can track your order.

    Q:What payment methods do you accept? 

    A:We use PayPal to process all payments. If you still pay even if you don't have a PayPal account! Simply click "Complete Order" and choose "Pay with Card" at the bottom of the screen. 

    Q:Why does the color of my item look different than the pictures? 

    A:We try our best to accurately represent each item - however, to differences in screen resolution, colors may appear slightly different in real life. 

    Q:I have not received any confirmation email:
    A:For this matter, please send an Email to support@ceceliam.com
    Please specify your invoice ID or the last 4 digits of your credit card and we will check for you.

    Q:I made a mistake on my order! Can I change it? 

    A:If you need to edit your order, please contact us and we will do our best to make the change! Unfortunately we are unable to change orders that have already been shipped. 

    Q: How do I change the shipping address or cancel my order?
    A: Please contact our Customer Service Team immediately if you need to change the shipping address or cancel your order. Please be that some orders are shipped very soon after placement and it will not always be possible to make changes to the shipping address and/ Or cancel the order.

     Q: How do I use a coupon code?
    A: Lucky you! To use your coupon code, add all of your glam goodies to your shopping cart, and begin the checkout process. There will be a box to enter your code, then just click ”apply”. Please note that only one promotion code can be entered for a given order from SupreRC. Coupon code cannot be used for orders already placed.

    Q: How do I opt-out of emails?
    A: Why would you want to? Our fans receive all kinds of perks and special gifts. But if you want, just click the 'unsubscribe' link at the bottom of any emails.

    If you have any questions please contact us:support@ceceliam.com

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